Privacy policy
Last Updated: May 17, 2026
Madori Market operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a carefully curated shopping experience (the “Service”). Madori Market is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases or other transactions through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot identify you. Depending on how you use the Service, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:
Contact information includes your name, address, billing address, shipping address, telephone number, and email address.
Financial information includes credit card information, debit card information, financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmation, and other payment-related details.
Account information includes your username, password, security questions, preferences, and settings.
Transaction information includes products you have viewed, placed in your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
Communications with us includes information contained in your communications with us, such as when you contact customer support.
Device information includes information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information includes information about your interactions with the Service, such as how and when you access the Service and how you navigate it.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Service, communicate with us, or otherwise provide us with your personal information.
Automatically through the Service, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
From our service providers, including when we engage them to use certain technologies or to collect or process your personal information on our behalf.
From our partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us and the Service you use, we may use your personal information for the following purposes:
Providing, customizing, and improving the Service
We use personal information to provide the Service to you. This includes fulfilling our contract with you, processing payments, responding to your orders, remembering your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a shopping experience tailored to you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
Marketing and advertising
We use your personal information for marketing and promotional purposes. For example, this may include sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements within the Service or on other websites based on products or services you previously purchased or added to your cart, as well as other Service usage history.
We may use third-party advertising technologies, including TikTok Pixel, Events API, Advanced Matching, Shopify advertising integrations, cookies, and similar technologies, to better understand customer behavior, improve advertising performance, and deliver more relevant advertisements.
Cookie and Tracking Technologies
We use cookies, pixels, tags, and similar technologies provided by Shopify, TikTok, and other partners to analyze website traffic, understand customer behavior, personalize content, and improve advertising performance.
Depending on your location, you may be presented with options to manage or refuse certain categories of cookies and tracking technologies. Please note that disabling certain technologies may affect some functionality of the Service.
Security and fraud prevention
We use your personal information to authenticate accounts, provide secure payment and shopping experiences, detect, investigate, and respond to potential fraudulent, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of the Service. If you use the Service to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with others.
Communicating with you
We use personal information to provide customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.
Legal reasons
We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies and government authorities. We also use personal information to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:
We may disclose personal information to Shopify and to vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
We may share personal information with business and marketing partners that provide marketing services and deliver advertisements to you.
For advertising, analytics, and campaign performance measurement purposes, we may share certain personal information and customer activity data with advertising partners and platforms, including TikTok.
This may include information such as email address, phone number, IP address, device information, browser information, purchase history, shopping activity, and interactions with our website. Such information may be collected and shared through technologies including TikTok Pixel, Events API, Advanced Matching, Shopify APIs, cookies, and similar tracking technologies.
These technologies help us measure advertising effectiveness, improve marketing performance, create custom audiences, deliver personalized advertisements, and better understand how customers interact with our store.
Where required by applicable law, we will obtain consent before collecting or sharing personal information for advertising purposes.
We may disclose certain information to third parties when you direct, request, or consent to such disclosure, such as when shipping products or using social media widgets or login integrations.
We may share personal information with our affiliates or within our corporate group.
We may disclose personal information in connection with business transactions such as mergers or bankruptcies; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable Terms of Service and policies; and to protect and defend the Service, our rights, and the rights of users and others.
Relationship with Shopify
The Service is hosted by Shopify, which collects and processes personal information relating to your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service is transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide and improve the Service for you.
In addition, in order to protect, grow, and improve our business, we use certain enhanced features provided by Shopify that incorporate data and information obtained when you interact with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information it collects about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information and responding to requests to exercise your rights regarding the use of your personal information for these purposes.
To learn more about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal link.
Third-Party Websites and Links
The Service may contain links to websites and other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms of use. We do not guarantee, and are not responsible for, the privacy or security of such sites or the accuracy, completeness, or reliability of information found on those sites.
Information you provide in public or semi-public spaces, such as third-party social networking platforms, may be viewable by other users of the Service and users of those third-party platforms without restriction on its use by us or the third party. The inclusion of such links does not, by itself, imply any endorsement or recommendation of the content of those platforms or their owners or operators, unless expressly stated on the Service.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are the child’s parent or guardian, you may contact us through our Contact page to request deletion of that information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under the age of 16, as those terms are defined under applicable law.
Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate confidential or sensitive information to us.
The length of time we retain your personal information depends on various factors, including maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.
Your Rights and Choices
Depending on where you reside, you may have some or all of the rights described below with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may deny your request where permitted by law.
Right to access / right to know
You may have the right to request access to the personal information we hold about you.
Right to deletion
You may have the right to request that we delete the personal information we hold about you.
Right to correction
You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability
You may have the right to receive a copy of the personal information we hold about you and, under certain circumstances and subject to certain exceptions, to request that it be transferred to a third-party service.
Managing communication preferences
We may send you promotional emails, but you can unsubscribe at any time by using the unsubscribe option displayed in the email. Even if you unsubscribe, we may continue to send you non-promotional emails, such as important notices regarding your account or orders.
You may exercise these rights as instructed on the Service or by contacting us through our Contact page. To learn more about how Shopify uses your personal information and your rights, including rights relating to data processed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise your rights on your behalf. Before accepting such a request from an authorized agent, we may require the agent to provide proof of your authorization, and we may also require you to verify your identity directly with us. We will respond to your request within the time period required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us through our Contact page. Depending on where you reside, you may have the right to appeal our decision through the contact information below or to lodge a complaint with the data protection authority in your jurisdiction.
International Transfers
Please note that we may transfer, store, and process your personal information outside your country of residence.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent contracts issued by the competent authority in the United Kingdom, unless the destination country is recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Contact page: https://madorimarket.store/pages/contact
Madori Market
2F-C, Shibuya Dogenzaka Tokyu Building
1-10-8 Dogenzaka, Shibuya-ku
Tokyo 150-0043
Japan