Terms of service

Overview
Welcome to Madori Market! The term “we” or “us” refers to Madori Market. Madori Market operates this store and website, including all related information, content, features, tools, products, and order services, to provide you, our customer, with a curated shopping experience (hereinafter referred to as the “Service”). Madori Market is powered by Shopify, which enables us to provide the Service to you.
The following Terms of Service, together with the policies referenced herein (hereinafter referred to as the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers of warranties and limitations of liability.
By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our Services.

Section 1 - Access and Account
By agreeing to these Terms of Use, you represent that you are of legal age in the state or region where you reside, and that you consent to allowing minor dependents to use the Service on devices you own, purchase, or control.
To use the Service, including accessing or browsing our online store or making a purchase from our online store,
you may be required to provide certain information regarding the products or services we offer, such as the email address you use to send messages, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to anyone else.
 

Section 2 - Our Products
We make every effort to accurately represent the products and services in our online store. However, please note that colors and the appearance of products may differ from what is displayed on your screen depending on the type of device you use to access the store and your device settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is depicted or presented in our online store.
All product descriptions are subject to change at our sole discretion and without notice. We reserve the right to discontinue any product at any time, and we may limit the quantity of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders
By placing an order, you are making an offer to purchase. Madori Market reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not accepted until Madori Market confirms acceptance. We must receive and process payment before your order is accepted. Please review your order carefully before submitting it, as Madori Market may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time of the order.
Purchases are eligible for return or exchange only in accordance with our Refund Policy [Link].
You represent and warrant that the products you purchase are for your own personal or household use and are not intended for commercial resale or export.

Section 4 - Prices and Invoices
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless otherwise specified, listed prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices listed on the online store may differ from those offered in physical stores, the online store, or other stores operated by third-party services. We may offer promotions from time to time regarding services that may affect pricing and are subject to terms of service separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your account information and other details, including your email address, credit card number, and expiration date, to complete transactions and to allow us to contact you as necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you have the legal authority to use such credit card for purchases; (iii) the charges incurred by you will be authorized by the credit card company; and (iv) you will pay the fees incurred at the listed prices, including shipping costs, handling fees, and all applicable taxes, if any.

Section 5 - Shipping and Delivery
We are not liable for any delays in shipping or delivery. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or events beyond our control. Title and risk of loss pass to you once we have transferred the goods to the shipping carrier.

Section 6 - Intellectual Property
Our Service (including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement) is owned by Madori Market, its affiliates, or licensors and is protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on the Service without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms shall be construed as granting, or shall be deemed to grant, any license or other right under any patent, trademark, copyright, or other intellectual property of Madori Market, Shopify, or any third-party service. Unauthorized use of the Service may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Madori Market.
The names, logos, product names, service names, designs, and slogans of Madori Market are trademarks of Madori Market, its affiliates, or its licensors. You may not use such trademarks without the prior written permission of Madori Market. The names, logos, product names, service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Service are trademarks of their respective owners.

Section 7 - Optional Tools
We may provide access to third-party tools as part of the Service, but we do not monitor, control, or endorse these tools.
You acknowledge and agree that the various tools provided by us are provided “as is” and “as available,” without any warranties, representations, conditions, or recommendations. Furthermore, we shall not be liable for any liability arising from or related to the use of any third-party service tools.
Your use of any tools provided through this Site is entirely at your own risk and discretion. Before using them, you must ensure that you are familiar with and agree to the terms of use set forth by the applicable third-party service provider.
We may, in the future, provide new features (including the release of new tools or resources) through the Service. Such new features shall also be considered part of the Service and shall be subject to these Terms of Service.

Section 8 - Links to External Services
The Service may contain materials and hyperlinks to websites provided or operated by external services (including embedded external service features). We are not responsible for investigating or evaluating the content or accuracy of any external service materials or websites you choose to access. If you leave the Service to access these materials or external service sites, you do so at your own risk.
We are not liable for any loss or damage arising from your access to, or your purchase or use of, any goods, services, resources, or content available on any third-party service website. Please review and ensure you understand the third-party service’s policies and practices carefully before engaging in any transaction. Please direct any complaints, claims, concerns, or questions regarding the goods and services of the third-party service to the third-party service itself.

Section 9 - Relationship with Shopify
[Note to Merchants: This section accurately describes the relationship between Shopify and your store; please do not delete or modify it.]
Madori Market is provided by Shopify, which enables us to provide services to you. However, sales and purchases on your store are conducted directly by Madori Market. By using the Service, you acknowledge and agree that Shopify is not liable for any aspect of the sales between you and Madori Market, including any injury, damage, or loss arising from the products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Madori Market.

Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed here [link], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you are deemed to have read this Privacy Policy.
Because the Service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Service for the purpose of providing and improving the Service to you. Information you submit to the Service is transmitted to and shared with Shopify and third-party service providers located in countries outside your country of residence in order to provide the Service to you. For more information on how we, Shopify, and our partners use your personal information, please see our Privacy Policy.

Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, or promote the Service, or to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) You own or possess all necessary rights to all Feedback. (ii) You have disclosed any compensation or incentives received in connection with the submission of the Feedback. (iii) Your Feedback shall comply with these Terms. We assume no obligation to (1) keep your Feedback confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we, in our sole discretion, determine to be illegal, offensive, threatening, abusive, defamatory, libelous, pornographic, obscene, or otherwise inappropriate, or that violates the intellectual property rights of any party or these Terms of Use.
You agree that your Feedback does not infringe upon any rights of any third party, including copyrights, trademarks, privacy, personality rights, or other intellectual property rights, personal rights, or proprietary rights. You also agree that your feedback will not contain any defamatory, libelous, or otherwise illegal, abusive, hateful, or obscene content, or any computer viruses or other malware that could affect the operation of the Service or related websites. You may not use a false email address, impersonate any person, or otherwise mislead us or the third-party service as to the origin of your feedback. You are solely responsible for the feedback you provide and its accuracy. We assume no responsibility for feedback posted by you or the third-party service.

Section 12 - Errors, Inaccuracies, and Omissions
Information on or within the Service may occasionally contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information at any time without prior notice if the information is inaccurate, and to cancel orders (including after you have submitted your order).

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service for the following purposes: (a) for any illegal or malicious purpose; (b) to violate any international, federal, local, or state regulations, rules, laws, or local ordinances; (c) To infringe upon our intellectual property rights or the intellectual property rights of others. (d) To harass, abuse, insult, harm, defame, slander, libel, threaten, or cause harm to our employees or other individuals. (e) To transmit false or misleading information. (f) To transmit, intentionally receive, upload, download, use, or reuse any material that does not comply with these Terms. (g) To send or solicit the sending of advertising or promotional materials, including “junk mail,” “chain letters,” “spam,” or other similar solicitations. (h) To impersonate or attempt to impersonate any other person or entity. (i) To engage in any other conduct that restricts or inhibits the use or enjoyment of the Service, or that, in our sole discretion, may cause harm or liability to Madori Market, Shopify, or users of the Service.
Furthermore, you agree not to do the following: (a) Uploading or transmitting viruses or other types of malicious code that affect the functionality or operation of the Service, or that could be used in such a manner. (b) Reproducing, duplicating, copying, extracting, selling, reselling, or exploiting any part of the Service. (c) Tracking the personal information of others. (d) Engaging in spam, phishing, fraud, or any pretext related to the Service. (e) Using robots, spiders, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as Agent-based AI), or any automated or manual means to access the Service; or (f) Interfering with, circumventing, or bypassing security or authorization features, robot exclusion headers, or any other measures we employ to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 – Agents
14.1 This section (the “Agent Terms”) applies when you use, authorize, enable, or deploy an agent to access, use, or interact with the Service. “Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of, or at the direction of, an individual or entity, and that can operate on behalf of, or using the devices of, such individual or entity without direct supervision.
14.2 Agents must always disclose their identity and may not access, use, or interact with the Services unless they operate in strict compliance with the requirements set forth in Section 14.4 below. Furthermore, if we request that an Agent refrain from accessing, using, or interacting with any Services, the Agent may not access, use, or interact with the Services.
14.3 We may restrict whether and how Agents access, use, and interact with the Services through various means, including technical measures.
14.4 Agents must: (i) identify that the request originates from an Agent in all HTTP/HTTPS requests and disclose the Agent’s name by including the user-agent string: “Agent/[Agent Name]”; (ii) not conceal or obfuscate the fact that access, use, or interaction originates from the Agent by, for example, (a) mimicking human behavior or interaction patterns, or (b) completing or circumventing CAPTCHAs or other measures designed to distinguish between computer and human use; (iii) Respond in good faith to any questions or prompts intended to determine whether the interaction originates from a human or a computer; (iv) Do not circumvent or evade any measures intended to block, restrict, modify, or control whether and how the Agent accesses, uses, or interacts with the Service.

Section 15 - Termination
We may terminate this Agreement or your access to the Service (or any part thereof) at any time, without notice, in our sole discretion. In such case, you will remain liable for all outstanding amounts due up to the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, and Waiver. Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

Section 16 - Disclaimer of Warranties
The information provided on or through the Service is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance on such information is at your own risk. We assume no liability whatsoever arising from your reliance on such materials, or the reliance of any other visitor to the Service or any person who has been made aware of the content.
Except as expressly stated by Madori Market, the Service and all products provided through the Service are provided to you “as is” and “as available,” without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Since some jurisdictions do not allow the exclusion or limitation of implied warranties or other warranties, the above disclaimer may not apply to you.

Section 17 - Limitation of Liability
To the fullest extent permitted by law, in no event shall Madori Market, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages (including, but not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages). Whether based on breach of contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or the use of any goods obtained through the Service, or any errors or omissions in any content, or any other claims related in any way to your use of the Service or any content posted, transmitted, or otherwise made available through the Service (or Products) arising from or in connection with your use of the Service or Products in any way, including but not limited to any errors or omissions in any content, or the possibility thereof.

Section 18 - Indemnification
You agree to indemnify and hold harmless Madori Market from and against any and all claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: (1) any breach of these Terms of Use or any documents incorporated herein by reference; (2) a violation of any law or the rights of any third-party service, or (3) any loss, damage, liability, or claim, including reasonable attorneys’ fees, arising out of or in connection with your access to and use of the Service, you agree to indemnify, defend, and hold harmless Madori Market, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers.
We will notify you of any claim subject to indemnification; however, even if we do not provide prompt notice, your obligations will not be waived unless you suffer material prejudice. We may manage the defense and settlement of such claims at your expense, including the selection of counsel; however, we will not settle any claim that requires a non-monetary obligation on your part without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.

Section 19 - Severability
If any provision of these Terms of Use is found to be illegal, invalid, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies and operating rules posted by us in connection with the Site or the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. Accordingly, these Terms of Use supersede any prior or contemporaneous oral or written agreements, communications, or proposals (including, but not limited to, prior versions of these Terms of Use) between you and us.
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

Section 21 - Assignment
You may not assign, transfer, or delegate any of your rights or obligations under this Agreement or these Terms without our prior written consent, and any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations hereunder without your consent or notice.

Section 22 - Governing Law
These Terms of Use and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of the federal, state, or territorial courts in the jurisdiction where Madori Market has its headquarters. You and Madori Market hereby consent to the venue and personal jurisdiction of such courts.

Section 23 - Headings
The headings used in these Terms are for convenience only and do not limit or otherwise affect the scope of these Terms of Use.

Section 24 - Changes to the Terms of Use
The most current version of these Terms of Use is available on this page at any time.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check this page periodically for any changes to our website. We will notify you if we make material changes to these Terms in accordance with applicable law, and such changes will be effective as of the date specified in the notice. Your continued use of or access to the Service following the posting of changes to these Terms constitutes your acceptance of those changes.

Section 25 - Contact Information
Please direct any questions regarding these Terms through our Contact page: https://madorimarket.store/pages/contact.
Please contact us through our Contact page: https://madorimarket.store/pages/contact.

Madori Market
2F-C, Shibuya Dogenzaka Tokyu Building
1-10-8 Dogenzaka, Shibuya-ku
Tokyo 150-0043
Japan